Fußnoten

• [1] "HAWTHORNE EFFECT: Initial improvement in a process of PRODUCTION caused by the obtrusive observation of that process. The effect was first noticed in the Hawthorne plant of Western Electric. Production increased not as a consequence of actual changes in working conditions introduced by the plant's management but because management demonstrated interest in such improvements (->SELF-FULFILLING HYPOTHESIS)" In: Klaus Krippendorf: A Dictionary of Cybernetics. Annaberg School of Economics. University of Pennsylvania. 1986. Online: https://asc-cybernetics.org/publications/Krippendorff/A_Dictionary_of_Cybernetics.pdf